With just under 300,000 property management companies in the United States, picking the correct one can seem daunting….after all….they all pretty much do the same thing…right???
Well???
It’s true, they all collect rent, show the properties, write leases, have online portals, serve notices, coordinate maintenance, and send out monthly and year end tax statements. But we
bet those aren’t the major things that matter most to you as a rental property owner.
How do we know? Because we’re investors as well and know what it’s like to be a landlord and to trust your investment to someone else. That’s why we built our company around those things, the things that can keep you up at night and cause you to wonder if you’re better off doing this on your own.
In today’s competitive real estate market, finding the right property management company can make all the difference for property owners and investors. With numerous options available, we’d like to highlight the unique qualities that set our company apart from the rest. Our commitment to detailed processes, prompt communication, easy access showings, and daily team huddles positions us as the premier choice for discerning clients seeking exceptional property management services.
1. Detailed Processes:
At Wellspring Property Management, we pride ourselves on our meticulous attention to detail. Our well-defined and structured processes ensure that every aspect of property management is handled efficiently and effectively. From tenant screening and leasing agreements to rent collection and property maintenance, our team follows comprehensive protocols to deliver exceptional service. By adhering to these processes, we minimize risks and maximize the return on investment for property owners.
Other companies rely on memory or just go through the basic motions of each task. Deadlines can get missed which leaves the owner having to shell out the full security deposit upon a
tenants move out even if there are tenant caused damages.
Self Managing Landlords may have a basic process, but can get busy with their life. This may cause them to miss things leaving them and their property at risk.
With our step by step process and communications along the way, you know what’s going on
and what to expect next.
2. Prompt Communication:
We hear it all the time….”they never get back to me”. Owners, tenants, prospective applicants and everyone in between.
We understand the importance of timely and effective communication. Our property management team recognizes that clear and consistent communication is essential for building trust and maintaining strong relationships. Whether it’s addressing tenant inquiries, resolving maintenance issues, or providing regular updates to property owners, we prioritize prompt and transparent communication. By keeping everyone informed, we foster a sense of security and ensure a smooth and hassle-free experience for everyone involved. More than that, we’re so confident in our communication we offer a 24 business hour guarantee. If we don’t get back to you by the end of the next business day, your next month’s management fee is free.
Other companies are overbooked and unorganized which leads to poor communication and sleepless nights for you. Recently, we took a call from a landlord looking to change companies because he hadn’t received rent from one of his units for over a year. Later he found out that an eviction had taken place 4 months prior, no one told him, and there wasn’t a plan to get the property rent ready or a tenant in place.
Self managing landlords typically purchase rental to live a different lifestyle or prepare for retirement, not be the plumber or gardener. It can be tedious after some time taking phone calls for showings, screening tenants, and running applications and with their full time career, they may simply not have the time to communicate as much as they’d like.
3. Easy Access Showings:
In the fast-paced real estate market, opportunities can arise at any time. We believe that accessibility is crucial for both property owners and prospective tenants. That’s why our property management company offers easy access showings from 7am to 7pm, 365 days a year. We understand that tenants have diverse schedules and that delays in property viewings can result in missed opportunities. By providing flexible showing options, we increase the likelihood of attracting high-quality tenants swiftly, ultimately reducing vacancy periods and maximizing rental income.
Other property management companies and self managing landlords may have to wait until they have someone available to show the property and doing it on a weekend, holiday or in the evenings can be especially tough or even impossible in some cases. This can cause them to miss out on a qualified tenant and leave the property vacant longer.
We had a prospective tenant call in and could only see the home during the weekend while he was in the city. That weekend we didn’t have anyone to show him in person, but we were able to screen him over the phone, schedule his showing and send him a secure code to access the home. He was given the application immediately after he viewed it and after he passed our screening process, he rented the home and has been there 6+ years.
4. Daily Team Huddles:
To further enhance our services, our property management team holds daily huddles each morning. These meetings allow us to proactively address any emerging issues, share important information, and streamline operations. By ensuring that our team is aligned and up-to-date on all major aspects of the properties we care for, we are able to respond quickly to challenges and provide proactive solutions. The daily huddles empower us to stay ahead of the curve and deliver superior results for our clients.
Self managing landlords and property managers at other companies can be left alone to figure
things out. This can lead to burn out, overwhelm, and things eventually end up getting missed.
We had a major reno going on for a client after a bad move out of a tenant she placed in the property. During our huddle we discussed that project and got updates on it. She called in with a small question and the receptionist was able to answer it. She wasn’t passed around from person to person and off the phone in less than 2 minutes.
Choosing the right property management company is a critical decision for property owners and investors. Our company stands out from the competition due to our commitment to detailed processes, prompt communication, easy access showings, and daily team huddles. With our meticulous approach, we strive to have every aspect of property management handled efficiently and effectively. By prioritizing timely and transparent communication, we establish trust and build lasting relationships. Our dedication to easy access showings ensures that opportunities are never missed, leading to reduced vacancy periods and increased rental income. Lastly, our daily team huddles enable us to address issues proactively, ensuring superior service and peace of mind for our clients. When it comes to property management, choosing our company means choosing excellence, reliability, and success.
